• SHIPPING WITHIN INDIA

  • soul de diamante offers FREE SHIPPING on all products in all world. We fully insure each and every order right until it reaches you and we request all customers to inspect the package for any signs of tampering or damage before receiving or signing the receipt. At the time of delivery, the recipient may be asked to provide a valid photo ID proof to collect the product.

Shipping Policy for jewelry


We have tied-up with the most reliable logistics partners, includingBlue DartandSequelLogisticsamongst others, to deliver your order safely and securely to you.

1. 1 day it may take to confirm the order and finalize the diamond

2. It may take 3-4 days to make ordered jewellery. (It may take a few more days if you get a custom design done that depends on your choice and object.)

3. It may take 7-10 days by courier company 

4. You can get home delivery within 15 days 


International Shipping


We offer worldwide shipping through reputed logistics providers such asUSP, USPSand others to deliver your order safely and securely, at additional charges. Please contact our consultants for more details.  


Packaging


Every order is packed by us in durable, tamper-proof packing, ensuring that your package reaches you safely and securely. Each item is delivered to you in an exclusive souldediamante box along with the relevant certificates giving you complete details of the product.


Free Gift Packaging


If you are purchasing an item as a gift, we will be happy to offer you free gift packaging with a gift message of your choice. Please select the gift packaging option while checking out and your personal message will be printed on a special gift card and delivered along with the gift.


Shipping Policy for loose diamond


Thank you for choosing souldediamante! We aim to provide you with a seamless shopping experience, including timely and secure delivery of your precious purchase.


Order Processing:


Upon confirmation of your order, our team ensures that your diamond is finalized within a maximum of one day.

Subsequently, between the second and third day following the order confirmation, your package is prepared and dispatched for shipping.


Shipping Duration:


The shipping duration primarily depends on your location and the efficiency of the courier service.

Generally, our shipments take 7 to 10 days to reach customers. However, the specific delivery timeline can vary based on the country and city of delivery.


Estimated Delivery:


Customers can expect to receive their diamond within 8 to 12 days from the date of order placement.

We strive to expedite the delivery process while ensuring the utmost care and security of your valuable purchase.


Tracking Information:


Upon dispatch, a tracking number will be provided to enable you to monitor the progress of your shipment until it reaches your doorstep.


Note:


Please bear in mind that unforeseen circumstances such as customs clearance, holidays, or other regional factors may influence the delivery timeline.

For any queries or assistance regarding your shipment, feel free to reach out to our dedicated customer support team at soul de diamante - contact page

We appreciate your trust in soul de diamante. Should you have any further inquiries or require additional information, do not hesitate to contact us.

Thank you for choosing us for your diamond needs!

Sincerely,
  soul de diamante